Solutions Architect

Posted by Mad Mobile on April 12, 2017

The Solutions Architect will play a critical role in managing the on-boarding of new customers as well as facilitating the roll-out of complex technical features for existing customers. As one of the main points of contact for our most strategic clients, this is a highly visible role with significant ownership.

Job Responsibilities:

  • Lead deployments and retain ownership for the overall planning, coordination and delivery of our mCommerce platform for sophisticated, multi-channel retailers
  • Analyze existing systems through interview process with technology and application SMEs to develop end-to-end current state architecture and definition of the future state architecture.
  • Perform gap analysis between current state and the future state architecture to identify single points of failure, capabilities, capacity, fault tolerance, hours of operation (SLA), and change windows.
  • Run multiple technical projects and/or implementations simultaneously
  • Work closely with internal cross-functional teams including Engineering, Client Success, Strategy and Product
  • Work closely with technical resources from client teams, to include managing external technical vendor relationships on the client’s behalf
  • Identify, manage, and resolve technical challenges faced throughout deployment process
  • Ensure projects are clearly scoped, well-managed, delivered on time, and positioned for long-term success

Basic Qualifications:

  • Bachelor's Degree in Computer Science, Information technology, Engineering, Science, or Math
  • 5-10 years of hands-on experience in delivery and implementation of internet products and technologies
  • Demonstrated experience in managing large IT projects
  • Strong analysis skills, ability to evaluate customer requirements and modify existing solution
  • Experience in integrating systems using APIs
  • Track record of ensuring the highest levels of customer satisfaction
  • Domain knowledge in eCommerce
  • Ability to architect and built solutions for our customers.
  • Experience creating, promoting and guiding development principles and influencing development teams, business users and management in adoption of technical solutions.

Preferred Qualifications:

  • Master's Degree in Computer Science, Information technology, Engineering, Science, or Math.
  • Experience working with retail systems and the underlying infrastructure or Point of Sale Systems.
  • Experience in the Retail industry is preferred.

Departments: Development