February 22, 2017

Massive Study Uncovers One Key Retail Truth: Omnichannel Is Working

Customers want omnichannel retail experiences. The more important question is whether or not retailers want to give it to them. In particular, some retailers remain hesitant that omnichannel is worth the investment, and that it makes any difference in their bottom-line.

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February 10, 2017

Unified Commerce Is Helping Retailers Seize The Moment

All the conversation around omnichannel selling has obscured a tough reality about the way retailers build those retail strategies. Omnichannel consists of multiple channels allowing the consumer experience to choose its own adventure.

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December 21, 2016

Which In-Store Investments Will Pay Off?

Retailers have heard the call for better technology in their stores. Many are actively investing into new solutions, and the retail space evolves daily with new innovations popping up in new places.

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December 12, 2016

These Two Retail Myths May Be Holding Back Your In-Store Strategy

Retailers are making changes quick, hustling to keep up with ever-changing consumer demands. It’s no surprise that some bad information gets mixed in among the recommended strategies for retail success.

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November 2, 2016

The Omnichannel Struggle: Your Order Fulfillment Can't Come Fast Enough

Some retailers are still grappling with online order fulfillment within two-hour windows. Others are slimming down their operations and aiming for one-hour fulfillment cycles. And in the food industry, Domino’s has become a leading example of omnichannel order fulfillment while aiming to fulfill its orders within 30 minutes.

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October 14, 2016

Is 'Experiential Retailing' The Key To Your Omnichannel Success?

Selling to consumers isn’t just an act of commerce. It’s an act of psychology, too. And as consumer behaviors and preferences are changed significantly by the new opportunities created by mobile technology, retailers are seeking new ways to create brand appeal.

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October 5, 2016

Three Simple Ways To Improve Your Omnichannel Strategy

A quick look across the retail landscape reveals a disheartening trend: Retailers know they need an omnichannel shopping experience, but they have no idea how to get started.

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August 19, 2016

Omnichannel Strategy Brings New Needs For Retailers

Consumers love the flexibility and convenience of omnichannel shopping. Both ship-from-store and buy-online, pickup-in-store have enjoyed rapid adoption from consumers who want the experience of shopping online, combined with the convenience of purchasing from a local store.

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August 12, 2016

Three Big Reasons Why Retailers Struggle With Omnichannel Selling

Retailers recognize the value of omnichannel, and they want in on the action: Nearly two-thirds of U.S. retailers have now connected their physical stores with online selling infrastructure.

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August 8, 2016

Mobile Adoption Doesn't Mean Mobile Success

In the world of retail, mobile has finally permeated the industry. Every retailer understands the importance of mobile technology, whether in the form of mobile-optimized sites, retail apps, or in-store touchpoints.

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